Issue:
Cannot reset LXM32 drive to factory default
Product Line:
LXM32, SoMove
Resolution:
If you remove a hardware component from the LXM32 configuration, you cannot do a factory reset unless you acknowledge this change in SoMove.
In SoMove, you need to go to the "Start Up Messages" tab and acknowledge the removal of a hardware module (communication card, encoder card...).
After acknowledging the module removal, you should restart the drive and you should be able to do a factory reset.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Cannot reset LXM32 drive to factory default
Product Line:
LXM32, SoMove
Resolution:
If you remove a hardware component from the LXM32 configuration, you cannot do a factory reset unless you acknowledge this change in SoMove.
In SoMove, you need to go to the "Start Up Messages" tab and acknowledge the removal of a hardware module (communication card, encoder card...).
After acknowledging the module removal, you should restart the drive and you should be able to do a factory reset.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Gepubliceerd voor: Schneider Electric Belgium


Hulp nodig?
Selecteer zelf het juiste product
Vind snel en eenvoudig de juiste producten en toebehoren voor uw toepassingen.
Offerte aanvragen
Dien uw aanvraag online in en een expert zal contact met u opnemen.
Verkooppunten
Vind eenvoudig de dichtstbijzijnde distributeur van Schneider Electric op uw locatie.
Help Center
Vind de antwoorden die u nodig heeft via bladeren door veelgestelde vragen over onderwerpen.