The Customer Experience Improvement Program (CEIP) in PowerChute Business Edition creates a sessions folder in the installation directory
Issue:
The Customer Experience Improvement Program (CEIP) in PowerChute Business Edition creates a sessions folder in the installation directory.
Product Line:
PowerChute Business Edition versions 10.0.4 and above
Environment:
All supported Windows and Linux operating systems
Background:
PowerChute creates a sessions folder in the installation directory when CEIP is enabled. When attempting to contact the Analytics Server, PowerChute generates 4 files in this folder. If communications between PowerChute and the Analytics Server are not established, PowerChute will attempt to contact the server every 7 days. Each time PowerChute attempts to contact the server, the 4 generated files are overridden.
Solution:
These generated files will automatically be deleted when PowerChute gains communications with the Analytics Server.
The Customer Experience Improvement Program (CEIP) in PowerChute Business Edition creates a sessions folder in the installation directory.
Product Line:
PowerChute Business Edition versions 10.0.4 and above
Environment:
All supported Windows and Linux operating systems
Background:
PowerChute creates a sessions folder in the installation directory when CEIP is enabled. When attempting to contact the Analytics Server, PowerChute generates 4 files in this folder. If communications between PowerChute and the Analytics Server are not established, PowerChute will attempt to contact the server every 7 days. Each time PowerChute attempts to contact the server, the 4 generated files are overridden.
Solution:
These generated files will automatically be deleted when PowerChute gains communications with the Analytics Server.
Gepubliceerd voor: Schneider Electric Belgium
Hulp nodig?
Selecteer zelf het juiste product
Vind snel en eenvoudig de juiste producten en toebehoren voor uw toepassingen.
Offerte aanvragen
Dien uw aanvraag online in en een expert zal contact met u opnemen.
Verkooppunten
Vind eenvoudig de dichtstbijzijnde distributeur van Schneider Electric op uw locatie.
Help Center
Vind de antwoorden die u nodig heeft via bladeren door veelgestelde vragen over onderwerpen.