What should you do if the Username or Password credentials for an Administrator role account or multiple Administrator role accounts are lost for PowerLogicTM PM5500 / PM5600 / PM5700 series ?

First: upgrade the firmware to the latest version

Firmware upgrades - PM5500

Firmware upgrades

When meter firmware is upgraded — security configuration remains the same until changed, including usernames and

passwords/passcodes- It is recommended to review security configuration after an upgrade to analyze privileges for new

or changed device features and revoke or apply them according to your company policies and standards-

See Firmware upgrades for information about firmware upgrades.

Second: perform a user account reset

Performing user account resets using the display - PM5500

Performing user account resets using the display

If the Username or Password credentials for Administrator role account or for multiple Administrator role accounts

are lost, you can reset user accounts and roles using the meter display.

NOTE: For PM5563 meter model without PM5RD remote display, you must buy PM5RD to perform this user account

reset.

1. Navigate to Maint > Resets.

2. Move the cursor to point to User Acc Resets, then press Select.

3. Press Reset.

4. Enter the reset passcode (default is "0"), then press OK to reset the user accounts and roles to factory default

settings.

5. Press Yes to confirm the reset or No to cancel and return to the previous screen.

Gepubliceerd voor: Schneider Electric Belgium