Yes — there is a troubleshooting guide for EcoStruxure™ Energy Hub, and it’s available online through Schneider Electric’s official Energy Hub Help portal.

✅ Where to find the Troubleshooting Guide

Schneider Electric provides a dedicated Troubleshoot section within the Energy Hub Help documentation.
This section includes topics such as diagnostic tools, dealing with connectivity issues, device communication problems, alarms not displaying correctly, and more.
You can access it here:
➡️ Energy Hub Help – Troubleshoot Section [ecostruxur…one.se.app]

Energy Hub Help - How to troubleshoot EcoStruxure™ Energy Hub - Click Here

📌 What the Troubleshooting Guide Covers

According to the documentation, the troubleshooting area includes:

• General diagnostics and visibility tools
• Troubleshooting I/O device communication and data quality
• Alarm display issues
• Web application troubleshooting
• Frequently Asked Questions [product-he…ectric.com]

🧭 Additional Useful Resources

Schneider Electric also suggests using these resources when troubleshooting:

• Searching the Energy Hub Help knowledge base
• Reviewing Schneider Electric FAQs
• Contacting Technical Support if the issue persists