Issue:

Is the SYOPT12 compatible with the Smart-UPS Modular Ultra?

Product Line:

Smart-UPS Modular Ultra Accessories

Environment:

All models and serial numbers

Cause:

Customers are looking for an alternative 2 Post Rail Kit for their Smart-UPS Modular Ultra

Resolution:

The SYAOPT12 (Symmetra LX/Symmetra RM Two Post Rail Kit) is incompatible with the Smart-UPS Modular Ultra units, as the dimensions and mounting holes are different.

Only the SRYLOPT2 (Smart-UPS Modular Ultra 2 Post UPS Rail Kit) works with the Smart-UPS Modular Ultra.

To know more about the compatible accessories with the Smart-UPS Modular Ultra, please visit https://www.apc.com/us/en/product-range/98371220-smartups-modular-ultra-accessories

For more information about the SRYLOPT2 installation, please refer to FAQ000273679.

Should there be any further concerns, please contact our Customer Care Center at https://www.apc.com/us/en/support/

Released for: Schneider Electric Canada