Environment:

Power Monitoring Expert 2023

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Product Line:

ZBRN 32 device

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Description of the issue:

After upgrading from PME 2022 to PME 2023, the custom names for ZBRN 32 device sensors in the Vista Network diagram are reverting to default names (e.g., "!!Device_Name!!_Sensor_00"). Please refer to the screenshot below for more details.

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Workaround:

1. Stop the ION Services.
2. Delete all ZBRN 32 Tree files from config\trees.
3. Open "..\Power Monitoring Expert\PowerMonitoringExpert_11.0_Backup\config\translators\cache".
4. Copy all MODBUS_EX.xx.cache.ion files.
5. Paste and overwrite these files into the PME server's config\translators\cache directory.
6. Restart all stopped ION Services.
7. Verify in Vista and check ZBRN 32 Tree files are updated or not.
8. Remove incorrect names from the ION database.

Released for:Schneider Electric Canada