Hvordan kan vi hjælpe dig i dag?

Why does the IP address revert back to the previous address after I have changed it and rebooted the Magelis iPC/HMIG5U/HMIG5U2?

Issue
Why does the IP address revert back to the previous address after I have changed it and rebooted the Magelis iPC/HMIG5U/HMIG5U2?

Product Line
Magelis iPC, Magelis HMIG5U, Magelis HMIG5U2

Environment
Windows Embedded XP, Windows Embedded 7

Cause
The main disk volume of the iPC is write-protected in order to maximize the life of the disk as well as ensuring the saved state of the disk for consistent behaviour day-to-day for applications which need it (for example a factory HMI). This is done through a feature called the Enhanced Write Filter (EWF).

Resolution
To save the configuration settings, you will need to
1. Deactivate the EWF management
2. Reboot the Magelis iPC/HMIG5U/HMIG5U2.
3. Make the necessary network IP address changes.
4. Reboot the Magelis and re-activate the EWF management.


For Windows Embedded XP:
The EWF Manager tool is located in the following directory: C:\Program files\Change EWF State\ChangeEWFstate.exe

For Windows Embedded 7:
The EWF can be found in C:\Windows\System32\EWFMgmt.exe
For more information, see the FAQ with the title: "How do I activate/deactivate the EWF (Enhanced write filter) on Windows 7 Embedded iPC?"

Below are a subset of configurations that requires EWF manager deactivated in order to save changes:

  • New applications installation
  • New peripheral installation
  • New users creation
  • Network configuration : IP address, operating mode...
  • OS customization : background picture, screen saver...

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Danmark

Se mere
Område:
Se mere
Område:

Brug for hjælp?

Brug for hjælp?

Produktvælger

Produktvælger

Find hurtigt og nemt de rette produkter og det rette tilbehør til dine anvendelser.

Få et tilbud

Få et tilbud

Start din salgsforespørgsel online, så vil du blive kontaktet af en ekspert.

Find forhandler

Find forhandler

Find den nærmeste Schneider Electric-distributør.

Hjælpecenter

Hjælpecenter

Find supportressourcer til alle dine behov på ét sted.

  • Produktdokumentation
  • Download af software
  • Produktvælger
  • Udskiftning og erstatning af produkter
  • Hjælp og kontaktcenter
  • Find forhandler
  • Projektrådgivning
  • Find vores kontorer
  • Schneider Electric Community
  • Karriere
  • Virksomhedsprofil
  • Rapportér en forseelse
  • Tilgængelighed
  • Presserum
  • Investorer
  • EcoStruxure
  • Jobsøgning
  • Blog
  • Privatlivspolitik
  • Cookiemeddelelse
  • Vilkår for anvendelse
  • Rediger dine cookieindstillinger