PowerSCADA Expert - Cannot view waveforms and disappearing alarm filter in remote web clients

Issue
There are two issues that are experienced in PowerSCADA Expert:
- Alarm filter screen opens and closes immediately in webclient
- Waveform Capture: Cannot view waveforms on remote client machine

Product line
PowerSCADA Expert


Environment
Remote Web Client

Cause
Activex control files missing during the installation.

Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).

If you have made changes to the current PLS_Include project on you system please perform the following:

1. Extract files  located in the PLS_Include.ctz file attached below.
2. Copy the ActiveX.zip file from the folder where the files were extracted in step 1.
3. Paste that ActiveX.zip file from step 2 into the PLS_Include folder. For example: %programdata%\Schneider Electric\PowerSCADA Expert\v7.40\User\PLS_Include\
   • NOTE: This will overwrite the existing ActiveX.zip. You can rename the existing file prior to overwriting it if you'd like to keep a backup of it
4. Redeploy the Web (CItect Explorer > Tools >  Web Deployment Preparation) and test

Note:
PLS_Include 7_20.ctz is for PSE 7.20 SR1
PLS_Include 7_40.ctz is for PSE 7.40 SR1
PLS_Include 8_0.ctz is for PSE 8.0 SR1

Udgivet til: Schneider Electric Danmark