Issue

The AZZO KPI Calculation Engine Report installs with a 30‑day trial license.
A permanent license must be applied to continue using the report after the trial expires.

Product Line

Power Monitoring Expert 9.0

Power Monitoring Expert 2020

Power Monitoring Expert 2021

Power Monitoring Expert 2022

Power Monitoring Expert 2023

Power Monitoring Expert 2024 / 2024 R3

AZZO KPI Calculation Engine Report (all supported versions)

Environment

PME with AZZO KPI Calculation Engine Report installed

AZZO report pack licensing (.PKT file)

Cause

The KPI Calculation Engine Report uses a trial PKT license file.
A permanent PKT license must be installed to unlock full functionality.

Resolution

1. Request the Permanent License from AZZO

To obtain the permanent AZZO KPI Engine Report license:

1. Contact your regional BDS or Sales Agent to approve the purchase of the AZZO license.
2. The BDS/Sales Agent sends the PME Activation ID to the AZZO software team.
3. The AZZO team issues the permanent .PKT license file and sends it via email.

AZZO Contact Information

Brad Smith
Software Development Team Leader
AZZO Victoria Pty Ltd

Suite 2, Level 1
27 Ringwood Street
Ringwood, VIC 3134
Australia

📞 Office: +61 3 9879 6360
📱 Mobile: +61 499 275 006
🌐 Website: www.azzo.com.au
📧 Email: brad@azzo.com.au