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Why does printing from the HMI stop working after some time?

Issue:
After a period of time, the Magelis HMI will stop outputting to the printer.

Product Line:
Vijeo Designer

Resolution:
It is possible that the HP printer is not configured properly. On the HP printer configuration page, there can be a radio button to append a carriage return to each line feed. Ensure this is enabled to ensure continous printing with your Magelis HMI.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Danmark

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