1. Issue
In Galaxy S20+, there is an issue with camera management. It created an issue during the initialization of camera application.
2. Product Line
Galaxy S20+ mobile device, Ecostruxure Augmented Operator Advisor.
3. Environment
EAOA V2.6, Android(S20+)
4. Resolution
In the V2.6, camera management has been improved. But unfortunately, it created a regression on some not officially supported devices. This will be fixed in a future version(V2.6.1), but in the meantime, we need to do the below workaround for AOA V2.6.
In the tablet/phone, there is a “Settings.json” file in the “Android/data/com.schneiderelectric.AugmentedOperator” folder.
Edit it, find the “UseCameraNativePlugin” key and set its value to False, like below:
…
{
"key": "UseCameraNativePlugin",
"value": "False"
},
Save the file, start the app and it should be OK.
In Galaxy S20+, there is an issue with camera management. It created an issue during the initialization of camera application.
2. Product Line
Galaxy S20+ mobile device, Ecostruxure Augmented Operator Advisor.
3. Environment
EAOA V2.6, Android(S20+)
4. Resolution
In the V2.6, camera management has been improved. But unfortunately, it created a regression on some not officially supported devices. This will be fixed in a future version(V2.6.1), but in the meantime, we need to do the below workaround for AOA V2.6.
In the tablet/phone, there is a “Settings.json” file in the “Android/data/com.schneiderelectric.AugmentedOperator” folder.
Edit it, find the “UseCameraNativePlugin” key and set its value to False, like below:
…
{
"key": "UseCameraNativePlugin",
"value": "False"
},
Save the file, start the app and it should be OK.
Udgivet til: Schneider Electric Danmark
Brug for hjælp?
Produktvælger
Find hurtigt og nemt de rette produkter og det rette tilbehør til dine anvendelser.
Få et tilbud
Start din salgsforespørgsel online, så vil du blive kontaktet af en ekspert.
Find forhandler
Find den nærmeste Schneider Electric-distributør.
Hjælpecenter
Find supportressourcer til alle dine behov på ét sted.
