SSH when vCenter is offline if on a different subnet than Nutanix Files VMs

Hvordan kan vi hjælpe dig i dag?

PowerChute Network Shutdown is unable to shut down and start up Nutanix Files VMs via SSH when vCenter is offline if on a different subnet than Nutanix Files VMs

Issue:
PowerChute Network Shutdown is unable to shut down and start up Nutanix Files VMs via SSH when vCenter is offline if vCenter is on a different network subnet than the Nutanix Files VMs

Products:
PowerChute Network Shutdown v4.x

Environment:
PowerChute configured with Nutanix support with VMware as hypervisor
vCenter Server deployed as a VM outside or inside of the Nutanix Cluster
Nutanix Files version 3.8.1.1

Solution:
Deploy PowerChute Network Shutdown on the same subnet as the Nutanix Files VMs or modify the firewall rules on the Nutanix Files VMs to allow SSH connection from PowerChute (not recommended).