Why the BMXDDO3202 is not available in the Control Expert15.2?

Issue:
BMXDDO3202 is not showing under new devices.in Control Expert 15.2.

Product Line:
BMXDDO3202

Environment:
Control Expert 15.2

Cause:
Could not select BMXDDO3202 in Control Expert 15.2.

Resolution:
You need a minimum of Control Expert 15.2 with HF0005 in order to add new BMXDDO3202 reference inside the hardware catalog.
Control Expert_V152_HF005 can be downloaded in se.com.

https://www.se.com/in/en/download/document/ControlExpert_V152_HF005/

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

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