PME - "license_no_longer_valid_enm" errors
Issue
The system log shows licensing errors for the Event Notification Module, coming from ENM Alarm Reader. The message is "license_no_longer_valid_enm".
Product Line
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024
Environment
Web Applications
Cause
On PME 2021 or later, the ION Application Modules Alarm Service Host service is starting before the licensing service starts, causing it to not recognize the Event Notification Module license and not initialize the notification feature.
Resolution
1. Open Services
2. Right-click on the ION Application Modules Alarm Service Host service > Properties
3. Set the Startup Type to "Automatic (Delayed Start)"
4. Restart the service
Udgivet til: Schneider Electric Danmark
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