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How to Brain Dead a Back-UPS unit. (Full UPS Logic Reset)

Article available in these languages: Spanish, French

Issue:
To brain dead a Back-ups is to purge the charge in the brain of the UPS.

Product Line:
Back-UPS, Back-UPS Pro, Easy UPS

Environment:
All serial numbers.

Cause:
Troubleshooting procedure often prescribed to clear some faults or unwanted behaviors.

Resolution:
To do this, follow these steps;

  1. Disconnect any attached load.
  2. Unplug the UPS from the wall socket.
  3. Disconnect the UPS' internal battery or the battery disconnect switch if any.
  4. Push and hold the ""On"" button on the UPS for 5 seconds
  5. Reconnect internal battery or battery disconnect switch if any.
  6. Plug UPS in to known good power source.
  7. Turn UPS on.


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