{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
ION Enterprise web based report prompts to enter a user name and password to access the data source.

Issue
When attempting to generate a web based report there is a prompt for entering a user name and password to access the data source:

Web Reporter User Name and Password Prompt

Product Line
ION Enterprise 6.x

Environment
Reporting

Cause
Login credentials are changed or may not be specified so that WebReporter (Reporting Services) can access the IONReportDataSource.

Resolution
Follow the procedure below to set the correct login credentials.
1.Open the web browser and open the http://<server name>/Reports or http://<server name>/Reports$ION virtual root.
2. Open the IONReportDataSource.
3. Under the Connect Using, select the radio button "Credentials stored securely in the report server".
4. Enter the following user information:
User Name: IONUser
​Password: IONisgreat!
5. Click on Apply to apply the changes.

User Name and Password Steps

Schneider Electric Hong Kong

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: