Is it possible to downgrade the Vijeo Designer Runtime on a Magelis Advance Panels?

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Issue:
Is it possible to downgrade the Vijeo Designer Runtime on Magelis Advance Panels?

Product Line:
Magelis XBTGK/GT/GC, HMISTU/STO/GTO/G3U

Resolution:
Yes, it is possible to downgrade the runtime by downloading to filesystem on a CF card, SD card or USB flash drive (depending on which target you have).\

Please refer to this FAQ on how to perform a filesystem download to downgrade the runtime version:
https://www.se.com/ww/en/faqs/FA199001/

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)