Issue
While trying to run PowerSCADA Explorer/Studio, the following error appears: "The program can't start because D3DCompiler_43.dll is missing from your computer. Try re-installing the program to fix this problem".
Product Line
PowerScada Expert 8.x
Environment
PowerSCADA Explorer/Studio
Cause
The .NET Framework 4.7 installation is blocked on Windows 7, Windows Server 2008 R2, and Windows Server 2012 because of a missing d3dcompiler update.
Resolution
Install Microsoft KB4019990 to resolve the issue. The download for KB4019990 can be found at:
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4019990
For more information regarding this issue, visit the following link:
https://support.microsoft.com/en-us/help/4019990/update-for-the-d3dcompiler-47-dll-component-on-windows
While trying to run PowerSCADA Explorer/Studio, the following error appears: "The program can't start because D3DCompiler_43.dll is missing from your computer. Try re-installing the program to fix this problem".
Product Line
PowerScada Expert 8.x
Environment
PowerSCADA Explorer/Studio
Cause
The .NET Framework 4.7 installation is blocked on Windows 7, Windows Server 2008 R2, and Windows Server 2012 because of a missing d3dcompiler update.
Resolution
Install Microsoft KB4019990 to resolve the issue. The download for KB4019990 can be found at:
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4019990
For more information regarding this issue, visit the following link:
https://support.microsoft.com/en-us/help/4019990/update-for-the-d3dcompiler-47-dll-component-on-windows
Released for:Schneider Electric Hong Kong
