issue:
Cluster stop command fails with Nutanix AHV AOS 5.20.
Product:
PowerChute Network Shutdown version 4.4.1 on Windows OS configured for Nutanix AHV with AOS 5.20, or PowerChute Network Shutdown version 4.4.1 on Windows OS configured for VMware ESXi and Nutanix AOS 5.20
Environment:
Nutanix AHV AOS 5.20
Cause:
With Nutanix HAV AOS 5.20 the Nutanix Cluster Stop confirmation was changed from "y" to "I agree". In older versions entering "y" allowed cluster stop to proceed but in AHV AOS 5.20 it results in an error - "Please enter a valid input" and prevents cluster stop from proceeding.
Solution:
1. Stop the PowerChute service
net stop pcns1
2. Make a copy of pcns.jar file located in C:\Program Files\APC\PowerChute\group1\comp by renaming it.
3. Copy the updated pcns.jar file attached to this FAQ article to the group1\comp folder.
4. Re-start the PowerChute service.
net start pcns1
Cluster stop command fails with Nutanix AHV AOS 5.20.
Product:
PowerChute Network Shutdown version 4.4.1 on Windows OS configured for Nutanix AHV with AOS 5.20, or PowerChute Network Shutdown version 4.4.1 on Windows OS configured for VMware ESXi and Nutanix AOS 5.20
Environment:
Nutanix AHV AOS 5.20
Cause:
With Nutanix HAV AOS 5.20 the Nutanix Cluster Stop confirmation was changed from "y" to "I agree". In older versions entering "y" allowed cluster stop to proceed but in AHV AOS 5.20 it results in an error - "Please enter a valid input" and prevents cluster stop from proceeding.
Solution:
1. Stop the PowerChute service
net stop pcns1
2. Make a copy of pcns.jar file located in C:\Program Files\APC\PowerChute\group1\comp by renaming it.
3. Copy the updated pcns.jar file attached to this FAQ article to the group1\comp folder.
4. Re-start the PowerChute service.
net start pcns1
Released for: Schneider Electric Hong Kong
issue:
Cluster stop command fails with Nutanix AHV AOS 5.20.
Product:
PowerChute Network Shutdown version 4.4.1 on Windows OS configured for Nutanix AHV with AOS 5.20, or PowerChute Network Shutdown version 4.4.1 on Windows OS configured for VMware ESXi and Nutanix AOS 5.20
Environment:
Nutanix AHV AOS 5.20
Cause:
With Nutanix HAV AOS 5.20 the Nutanix Cluster Stop confirmation was changed from "y" to "I agree". In older versions entering "y" allowed cluster stop to proceed but in AHV AOS 5.20 it results in an error - "Please enter a valid input" and prevents cluster stop from proceeding.
Solution:
1. Stop the PowerChute service
net stop pcns1
2. Make a copy of pcns.jar file located in C:\Program Files\APC\PowerChute\group1\comp by renaming it.
3. Copy the updated pcns.jar file attached to this FAQ article to the group1\comp folder.
4. Re-start the PowerChute service.
net start pcns1
Cluster stop command fails with Nutanix AHV AOS 5.20.
Product:
PowerChute Network Shutdown version 4.4.1 on Windows OS configured for Nutanix AHV with AOS 5.20, or PowerChute Network Shutdown version 4.4.1 on Windows OS configured for VMware ESXi and Nutanix AOS 5.20
Environment:
Nutanix AHV AOS 5.20
Cause:
With Nutanix HAV AOS 5.20 the Nutanix Cluster Stop confirmation was changed from "y" to "I agree". In older versions entering "y" allowed cluster stop to proceed but in AHV AOS 5.20 it results in an error - "Please enter a valid input" and prevents cluster stop from proceeding.
Solution:
1. Stop the PowerChute service
net stop pcns1
2. Make a copy of pcns.jar file located in C:\Program Files\APC\PowerChute\group1\comp by renaming it.
3. Copy the updated pcns.jar file attached to this FAQ article to the group1\comp folder.
4. Re-start the PowerChute service.
net start pcns1
Released for: Schneider Electric Hong Kong
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
