Currently, there is no real information on SE.com if a customer wants to know how to create a USB key to backup or recover an Harmony P6.
This situation is due to there is a risk using the current version of the tool.
The risk is that the OS on the product side (P6) will be erased if the wrong procedure is performed during recovery. The risk may occur if there is no OS image or file in the USB key.
Harmony P6 range is concerned by this FAQ.
The files to download for the creation tool is "RecoveryUSBCreationTool_Ver.1.1.0.0_WIM_2.0.zip"
Note: there is no Windows OS image file in the tool download zip file.
Schneider-Electric will improve the current tool in coming monthes.
At the moment, Proface.com has a solution for Harmony P6:
Here is a Notice (we do recommend to read it) for users who use Recovery Creation Tool of PS6000 Series:
https://www.proface.com/en/news/2022/1020
-> you have a link to the Recovery USB Creation Tool (Restore and Back-up Tool) and all steps to follow, to proceed:
https://www.proface.com/en/download/ps6000/application/restore_and_backup
From this page, you will reach the tool to download: "RecoveryUSBCreationTool_Ver.1.1.0.0_WIM_2.0.zip"
This FAQ is available waiting the next version of the tool which will be accessible on se.com.
Released for: Schneider Electric Hong Kong


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