Issue:
Unable to login to EcoStruxure Secure Connect Advisor after changing the password in Certificate mode.
Product Line:
EcoStruxure Secure Connect Advisor
Resolution:
There are two authentication modes in the EcoStruxure Secure Connect Advisor as follows:
1) Login with Certificate and Password
2) Login with Username and Password.
Please note that the two passwords are not the same for login methods 1 and 2. Therefore, if you made a new password using the certificate option, it does not take effect with the username login option.
In essence, the two passwords will be separately managed.
Released for: Schneider Electric Hong Kong
Issue:
Unable to login to EcoStruxure Secure Connect Advisor after changing the password in Certificate mode.
Product Line:
EcoStruxure Secure Connect Advisor
Resolution:
There are two authentication modes in the EcoStruxure Secure Connect Advisor as follows:
1) Login with Certificate and Password
2) Login with Username and Password.
Please note that the two passwords are not the same for login methods 1 and 2. Therefore, if you made a new password using the certificate option, it does not take effect with the username login option.
In essence, the two passwords will be separately managed.
Released for: Schneider Electric Hong Kong
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