Issue:
NetBotz set to SNMP version 3 loses comm with StruxureWare DCE after an alert
Product Line:
NetBotz
Environment:
NBWL0755
NBRK0750
SNMP version 3
Cause:
When NetBotz 700 series device is discovered by a StruxureWare Data Center Expert using SNMP version 3, it has been seen where an alert from the NetBotz can cause a loss of communications between the DCE server and NetBotz appliance.
This is happening when SNMP version 3 trap / inform is configured and sent.
Resolution:
Turn off SNMP version 3 traps.
You can also re-apply the SNMP configuration on the NetBotz appliance but the issue will continue to re-occur if SNMP version 3 traps / informs are configured.
This issue is resolved in Botzware version 5.3.5
NetBotz set to SNMP version 3 loses comm with StruxureWare DCE after an alert
Product Line:
NetBotz
Environment:
NBWL0755
NBRK0750
SNMP version 3
Cause:
When NetBotz 700 series device is discovered by a StruxureWare Data Center Expert using SNMP version 3, it has been seen where an alert from the NetBotz can cause a loss of communications between the DCE server and NetBotz appliance.
This is happening when SNMP version 3 trap / inform is configured and sent.
Resolution:
Turn off SNMP version 3 traps.
You can also re-apply the SNMP configuration on the NetBotz appliance but the issue will continue to re-occur if SNMP version 3 traps / informs are configured.
This issue is resolved in Botzware version 5.3.5
Released for: Schneider Electric Hong Kong
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