XB5SSoft Configuration Software : Is it possible to instal a new XB5SSoft on a computer which has an already version ? | Schneider Electric Hong Kong

0 item count of documents is

Contact Support Item count in basket is 0 My Products Item count in basket is 0 My Documents Item count in basket is 0

Support

Search FAQs

FAQ000256207

How can we help you today?

XB5SSoft Configuration Software : Is it possible to instal a new XB5SSoft on a computer which has an already version ?

If the customer doesn't have the original database used to program the device (XB5S), for security reasons, it's impossible to connect anything to it.

The only way is to reset the device and recreate the database from scratch.

To reset the device please provide the serial number and by return, we give the process to reset.

Released for: Schneider Electric Hong Kong

Published on:28/3/2023Last Modified on:5/12/2023

Range:

Harmony XB5S

Range:

Harmony XB5S