Issue: Locating the necessary identification of APC Smart-UPS Ultra (Lithium Ion) UPS
Product line: SRTL3KRM1UC,SRTL3KRM1UINC,SRTL3KRM1UNC SRTL2K2RM1UC SRTL2K2RM1UNC
Answer: (see the 3 options)
Option 1: Via DISPLAY (Unit Interface)
1.Click the Menu
2.Select the "About' section then hit enter or (check key)
3.Select "UPS" then hit enter or (check key)
4.Then use up or down arrow to navigate the model identification and serial
5. For Mac address and product key, after step 1 to 2, choose network section to verify the other details.
(see the following images below:)
Option 2: Via BARCODE attached to UPS:
1. Remove the front panel or bezel.
2. Locate the plastic insulator at the middle of the front of the UPS.
3.Hold and slowly pull out a piece of plastic insulator where the model, serial, ID and product key are attached.
(see the following images below:)
Option 3: Via Embedded NMC
1. Search the assign IP address and open the NMC web browser.
2. Go to "ABOUT" section then choose/select "UPS" and hit enter.
(see the following images below:)
Released for: Schneider Electric Hong Kong


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