Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Runtime Calibration Refused due to UPS in invalid State

Issue:
My NMC show Runtime Calibration Refused due to UPS in invalid State when attempting to run a Calbration test on my SRTG UPS

Product Line:
Smart-UPS SRTG

Environment:
All models, All Serial Numbers

Cause:
The SRTG range of UPS do not have a runtime calibration test like the SRT range do,  the NMC firmware is shared by the SRT and SRTG UPS which is why the option is showing.

A manual calibration test must be performed by removing AC power from the UPS and letting the battery power the UPS until it is discharged, and then AC power introduced again to charge the batteries.

Schneider Electric Hong Kong

Runtime Calibration Refused due to UPS in invalid State

Issue:
My NMC show Runtime Calibration Refused due to UPS in invalid State when attempting to run a Calbration test on my SRTG UPS

Product Line:
Smart-UPS SRTG

Environment: 
All models, All Serial Numbers

Cause:
The SRTG range of UPS do not have a runtime calibration test like the SRT range do,  the NMC firmware is shared by the SRT and SRTG UPS which is why the option is showing.

A manual calibration test must be performed by removing AC power from the UPS and letting the battery power the UPS until it is discharged, and then AC power introduced again to charge the batteries.

Schneider Electric Hong Kong

Explore more
Product:
Explore more
Product:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Product:
Explore more
Product:

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

1. What is Easy Series?

It is a complete range of devices that improve the safety and efficiency of electrical systems. Depending on the device, they can either protect your equipment from overloading or short-circuiting or keep you and other devices safe from electric shocks. Easy devices include circuit breakers that automatically shut off the flow of electricity or ground fault interrupters that monitor that flow and catch any interruptions. Besides that, the range includes switches that can automatically turn electrical circuits on or off. Let’s not forget about the surge protection hardware that we use to secure electrical equipment from power surges. They are usually the result of lightning strikes, power outages, or other electrical disturbances. Also, comb busbars are crucial because they help distribute power from an electrical source to multiple circuits.

2. What are the benefits of using Easy Range?

Easy Lexium, Easy Modicon, Easy UPS, and all other products from the Easy range meet the demands of the ever-changing world and environment. With sustainability taken into account, we deliver resilient and highly efficient products. They are flexible and highly customizable, and at the same time fulfill international standards and requirements. Depending on the product, it is possible to choose a solution that is well-balanced in terms of budget, performance, and reliability. Those safety mechanisms are the foundation of safe power distributions. By enabling full connectivity and a smooth flow of energy, you can ensure interrupted work across the entire industry.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.