Issue:
PowerChute cannot send alerts using smtp.gmail.com
Products:
PowerChute Business Edition versions 9.5 and 10.x
PowerChute Serial Shutdown
Environment:
PowerChute connecting to smtp.gmail.com
Cause:
Starting May 30, 2022, Google no longer supports using third-party apps or devices that ask you to sign in to your Google Account using only your username and password.
Solution:
Review Google document "Sign in with app password." at the bottom of the page, see Use an App Password.
PowerChute cannot send alerts using smtp.gmail.com
Products:
PowerChute Business Edition versions 9.5 and 10.x
PowerChute Serial Shutdown
Environment:
PowerChute connecting to smtp.gmail.com
Cause:
Starting May 30, 2022, Google no longer supports using third-party apps or devices that ask you to sign in to your Google Account using only your username and password.
Solution:
Review Google document "Sign in with app password." at the bottom of the page, see Use an App Password.
Released for: Schneider Electric Hong Kong
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
