Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Can I request for internal schematics of APC by Schneider Electric offerings?
Question:
Can I request for internal schematics of APC by Schneider Electric offerings?

Product Line:
All products

Answer:

APC by Schneider Electric is happy to provide as much information to the public for its offerings and/or products and most of these are already available to the public though our apc.com and/or se.com websites. In some cases that the information is not seen in our public documentation, one can reach out to our support teams to request for them. This is given while noting the safety and welfare of our customers.

These information are given to help show the capabilities and/or characteristics of each product for proper sizing and/or selection. These selected information is also made to help in customer designs of their intermediate distribution frames to make certain there is adequate space and proper ventilation.

These information can be in the form of:
  • Technical Specifications
  • External Mechanical Drawings
  • 3d STEP Files

However, internal schematics and/or wiring diagrams are information which are proprietary and is considered as the Intellectual Property of APC by Schneider Electric. This can also become as a safety hazard if given publicly. If a user with limited technical knowledge attempts to repair a product based on a schematic, there's a risk of injury or property damage. Unauthorized modifications could affect the product's functionality and will significantly degrade the safety in using the device.

APC by Schneider Electric respectfully reserves the right to refuse requests for INTERNAL SCHEMATICS and/or WIRING DIAGRAMS of our product offerings.

If you have any clarifications and/or requests for the above mentioned available information, please feel free to contact us at 1-800-800-4272 or chat with our technical support representatives.

Schneider Electric Hong Kong

Explore more
Category:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Category:

Need help?

  • Start here!

    Find answers now. Search for a solution on your own, or connect with one of our experts.

  • Contact Support

    Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of Schneider Electric's communications and to improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.