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NBPD0165 settings changes do not take effect if new user is used to communicate to NetBotz appliance.

Issue:
NBPD0165 settings changes do not take effect if new user is used to communicate to NetBotz appliance.

Product Line:
NetBotz

Environment:
NBRK0750
NBWL0755
NBPD0165
DCE surveillance


Cause:
If you add a new user on a NetBotz camera pod NBPD0165 and then add it to a NetBotz 700 series unit using that user, the camera settings changes that you can make through the NetBotz UI never take effect on the camera.
Things like camera sensitivity not changing can cause inordinate amounts of video capture.

Resolution:
This issue is still under investigation.

It is recommended that you use the default camera user for integration with the NetBotz appliance at this time.

Schneider Electric Hong Kong

NBPD0165 settings changes do not take effect if new user is used to communicate to NetBotz appliance.

Issue:
NBPD0165 settings changes do not take effect if new user is used to communicate to NetBotz appliance.

Product Line:
NetBotz

Environment:
NBRK0750
NBWL0755
NBPD0165
DCE surveillance


Cause:
If you add a new user on a NetBotz camera pod NBPD0165 and then add it to a NetBotz 700 series unit using that user, the camera settings changes that you can make through the NetBotz UI never take effect on the camera.
Things like camera sensitivity not changing can cause inordinate amounts of video capture.

Resolution:
This issue is still under investigation.

It is recommended that you use the default camera user for integration with the NetBotz appliance at this time.

Schneider Electric Hong Kong

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