Schneider Electric offer several Digital Tools which you can use to speed up the process of finding the answer to your query.
Log in to mySchneider via the UK or IE web site URL: https://www.se.com/uk/en/
For this query, please use "Orders & Claims" section on mySchneider via the following URL: https://www.se.com/myschneider/ordermanagement/orders
If you have a purchasing account with Schneider Electric, you can also email your request to: gb-orders@se.com