What could be causing a device error 513 while attempting to download firmware using DLF-3000?

Issue
While upgrading firmware for a Powerlogic meter using DLF-3000, the upgrade is unable to complete due to a Error 513.

Product Line
DLF-3000

Environment
Firmware Upgrade

Cause
This corresponds to a negative acknowledgement from the device. There is either an issue with the serial communication settings, or the ethernet connection is being used by another program.
This is causing a negative acknowledge from the target device.

Resolution
If this error occurs while connected serially, make sure the protocol mode is PowerLogic and the parity is EVEN.
Using Modbus mode or Parity of NONE will not work over a serial connection.

If this error occurs while connected over ethernet, make sure that there are no PME services communicating with the device.
With PME, stop the ION Network router service before sending firmware to the meter.

פורסם עבור: שניידר אלקטריק ישראל