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" landing-cards-prop="{"getGk":[],"getPv":[{"Title":"Video: Why is the Micrologic Trip Unit Type P or H reading negative power?","UrlName":"FA244870","LastModifiedDate":"03/06/2026","score":1.7777777777777777,"firstpublisheddate":"28/05/2015","answer":"Product Line
Micrologic Trip Unit Type P and H
Breakers: Powerpact P and R Frames, Masterpact NT and NW, Compact NS630B- NS3200

Environment
Micrologic Trip Unit Type P and H

Cause
The power readings from the device are all negative, yet all of the voltages and currents are positive numbers.

Resolution
The power sign must be changed to accommodate this issue. The power sign has two different settings: (+) and (-). The (+) setting implies that power is absorbed from upstream to downstream (meaning it is top-fed). The (-) setting implies that power is absorbed from downstream to upstream (meaning it is bottom-fed).

The power sign can only be changed from the front panel of the Trip Unit. From the main menu go to either the Micrologic Setup or Metering Setup menus then follow the steps in the diagrams below. In order to change settings via the menu buttons on the trip unit, the trip unit must be energized AND the door over the adjustment dials MUST be OPEN. 
To change the power sign:\n
  1. Press the Wrench menu button
  2. Select Micrologic Setup
  3. Select Power Sign
  4. Open the trip unit door (see video for details)
  5. Toggle power sign with up or down arrow
  6. Press Enter to select sign
  7. Press Wrench button to exit
  8. Select YES to save settings on exit
\n
\"\"



For further information about the Micrologic Trip Units Type P and H see link for the instruction bulletins below.
Powerpact P, R, and Masterpact NW, NT Micrologic™ 5.0P and 6.0P Trip Units, see 48049-137-05
Powerpact P, R, and Masterpact NW, NT Micrologic™ 5.0H and 6.0H Trip Units, see 48049-330-03"}],"getPa":[{"Title":"How do we configure a Varlogic RT controller?","UrlName":"FA400192","LastModifiedDate":"02/11/2025","products":"VarPlus Logic, Varlogic","score":1.0833333333333333,"firstpublisheddate":"02/12/2019","answer":"Following is a general QuickStart for basic configuration of the RT6, RT8 or RT12 controllers.

For detailed explanations, please find the user manual attached to the FAQ. \n
\n
Wiring \n
\n
Wiring must be done according to schematic found on page 1 section 4.

The CT must be mounted to P1. P2 must be connected to the 400V terminal. P3 must be connected to the 0V terminal.

This is important as the controller uses the connections to take the correct readings and apply the power factor correction required. \n
\n
Configuration \n
\n
The following are the minimum required information for programming the controller.

- Number of capacitors (steps).
- Capacitor values from smallest to largest.
- CT primary value. Must be 5 at the secondary of the CT (see page 4, section 6.8).

Here are the paramaters to be configured.

- 5.3 -> CosPHI
- 5.5 -> STEP
- 5.6 -> PROGRAM
- 5.7 -> C/K
- 5.8 -> CT \n
  • Entering program mode, press SET button for 3 seconds.
  • UP and DOWN arrows are used to scroll between parameters and modify values.
  • Press SET to enter the parameter adjustment.
  • After adjusting to the required value, pressing SET will accept the new value and the controller returns to normal operating mode.
\n
Example Configuration \n
\n
Configure the RT6 with the following known information.

- Number of capacitors (steps) = 5
- Capacitor values (kVAR) = 12, 12, 25, 33, 33
- CT = 1250/5

5.3 -> CosPHI = 0.95
This value is provided by the client, integrator or may be kept at default.

5.5 -> STEP = 5

5.6 -> Pro9 = PS9
This is given by the ratios available on page 3 of the manual (section 6.4).  The ratios all based on the first capacitor value.  For this example, the ratios are: 1:1:2:3:3.  It is an approximation and some cases may be possible for 2 program selections.  From the table gives PS9 for our ratio.

\"\"

5.7 -> C/K = 0.05

This can be attained from the table on page 4, section 6.6.  Look down the CTR column and across to the first capacitor step value. \n
\n
\n \"\" \n
\n
It may also be calculated by the following formula: \n
\n
  \n
\n
  \n
\n
\n
\n
\n
\n
 "},{"Title":"How to select SSL/TLS cipher suites on Network Management Cards","UrlName":"FA359198","LastModifiedDate":"15/11/2024","score":1.0425925925925925,"firstpublisheddate":"10/10/2018","answer":"Issue
Users may need to adjust the list of SSL/TLS ciphers in use for NMC web access on the NMC, to comply with local security policies, changes in browser compatibility, or to reflect ever-changing best practices.

Product Line
Network Management Card 2 – AP9630/CH, AP9631/CH, AP9635/CH
Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT).

Environment
AOS versions 6.6.4 onwards.

Resolution

Via the NMC command line:

Issue the “cipher” command to show the current enabled set, or “cipher help” for usage notes.
eg;\n
\napc>cipher help\nUsage: cipher --  Configuration Options\n    Note: The minimal protocol setting is not considered when showing\n           the available ciphers.\n\n    cipher [-aes (enable | disable)] (AES)\n           [-dh (enable | disable)] (DH)\n           [-rsake (enable | disable)] (RSA Key Exchange)\n           [-rsaau (enable | disable)] (RSA Authentication)\n           [-sha1 (enable | disable)] (SHA)\n           [-sha2 (enable | disable)] (SHA256)\n           [-ecdhe (enable | disable)] (ECDHE)\n\n
\nNote:
Prior to 6.8.0, each option (eg -rc4) toggled the current state; these are now explicitly deterministic.
Reboot to commit changes.
 
Example:
List current settings, showing that all available are enabled (as default):
 \n
\n>cipher\nE000: Success\nKey Exchange Algorithms\n-----------------------\n\n        DH                   enabled\n        RSA Key Exchange     enabled\n\nAuthentication Algorithms\n-------------------------\n(Warning: disabling the only algorithm in category\n          will block all SSL/TLS sessions)\n\n        RSA Authentication   enabled\n\nBlock Cipher Algorithms\n-----------------------\n\n        triple-DES           enabled\n        RC4                  enabled\n        AES                  enabled\n\nMAC Algorithms\n--------------\n\n        MD5                  enabled\n        SHA                  enabled\n        SHA256               enabled\n
\n[...]
Disable RC4 cipher and RSA key-exchange:
 \n
\n>cipher -rc4 disable\nE002: Success\n\n>cipher -rsake disable\nE002: Success\n
\n
List new settings, confirming expected changes:
 \n
\n>cipher\nE000: Success\nKey Exchange Algorithms\n-----------------------\n\n        DH                   enabled\n        RSA Key Exchange     disabled\n\nAuthentication Algorithms\n-------------------------\n(Warning: disabling the only algorithm in category\n          will block all SSL/TLS sessions)\n\n        RSA Authentication   enabled\n\nBlock Cipher Algorithms\n-----------------------\n\n        triple-DES           enabled\n        RC4                  disabled\n        AES                  enabled\n\nMAC Algorithms\n--------------\n\n        MD5                  enabled\n        SHA                  enabled\n        SHA256               enabled\n
\n[...]

Using INI files (eg, for mass configuration):
 \n
\n[CryptographicAlgorithms]\n;Warning: Changing these values can affect system access.\nTripleDES=enabled\nRC4=disabled\nAES=enabled\nDH=enabled\nRSA_KE=disabled\nRSA_Auth=enabled\nMD5=enabled\nSHA=enabled\nSHA256=enabled\n
\n
Using the web interface:

These settings are not yet exposed via the web UI.

Troubleshooting:

Be aware that disabling ciphers may affect browser compatibility; SSL/TLS will be unusable to the user unless their browser and the NMC have at least one cipher suite in common. Browser errors such as "ssl_error_no_cypher_overlap" or "err_ssl_version_or_cipher_mismatch" would indicate such an incompatibility."},{"Title":"Does Schneider Electric have a MSDS / SDS for the Samsung Li-Ion Batteries used in their 3-phase UPS battery cabinets?","UrlName":"FAQ000225346","LastModifiedDate":"22/04/2026","products":"Galaxy Lithium Ion Battery Systems","score":1.0166666666666666,"firstpublisheddate":"08/12/2021","answer":"

Issue:
Request for MSDS, SDS sheets for Lithium Ion Batteries.

Product line:
LIBSMG95EIEC, LIBSMG95EUL,
LIBSMG95GIEC, LIBSMG95GUL,
LIBSMG95OIEC, LIBSMG95OUL,
LIBSMG95SIEC, LIBSMG95SUL
LIBSESMG17IEC, LIBSESMG17UL,
LIBSESMG16IEC, LIBSESMG16UL,
LIBSESMG13IEC, LIBSESMG13UL,
LIBSESMG10IEC, LIBSESMG10UL,
LIBSESMGCABIEC,
LIBSESMGCABUL


Environment:
All models, all serial numbers

Cause:
Customers are asking for the Safety Data Sheets for the Samsung Lithium-Ion Batteries used in the Samsung and Galaxy Battery Solutions.

Battery Part Numbers are used in Samsung and Galaxy li-ion battery cabinets.
     LIBSMG95MODA
     LIBSMG95MODB
     LIBATTSMGMODA
     LIBATTSMGMODB

Resolution:
Please find attached MSDS for Samsung li-ion battery modules and the model number of battery modules are listed below:
     LIBSMG95MODA
     LIBSMG95MODB
     LIBATTSMGMODA
     LIBATTSMGMODB
The above listed battery modules ( both A & B Types) are used in the following battery cabinets.

Samsung SDI Gen2:   LIBATTSMGMODA & LIBATTSMGMODA
 

\n
  • LIBSMG95EIEC, LIBSMG95EUL,
  • LIBSMG95GIEC, LIBSMG95GUL,
  • LIBSMG95OIEC, LIBSMG95OUL,
  • LIBSMG95SIEC, LIBSMG95SUL
\n


Galaxy Li-Ion Battery: LIBSMG95MODA & LIBSMG95MODB
 

\n
  • LIBSESMG17IEC, LIBSESMG17UL,
  • LIBSESMG16IEC, LIBSESMG16UL,
  • LIBSESMG13IEC, LIBSESMG13UL,
  • LIBSESMG10IEC, LIBSESMG10UL,
  • LIBSESMGCABIEC,
  • LIBSESMGCABUL
\n


 

"},{"Title":"What do asterisks (*) represent on the Power Factor (PF) measurements display of the PM5000 power meters?","UrlName":"FA381211","LastModifiedDate":"23/12/2025","products":"PM5000 series","score":1.0166666666666666,"firstpublisheddate":"22/08/2019","answer":"Power meter PF measurement display may indicate undefined values as ******. This may be due to the calculation of having 0mA when the load is not drawing any current. The Power Factor when calculated is an undefined value (divide by 0) and, therefore, displays as ****** (as in the image below). 
\"image
To test for this, please verify the currents of each phase. Any value from 0 to about 300mA1 displayed in Iph will result as PFph = ******. 

1 - Note that very small mA measurements may result from noise on the wires."},{"Title":"How can I save the public variables of a DFB with PL7-PRO?","UrlName":"FA33736","LastModifiedDate":"22/10/2025","products":"Modicon Premium","score":1.0166666666666666,"firstpublisheddate":"27/10/2010","answer":"The public variables of a DFB can be modified by program or with animation tables. When reloading programs, these public variables return to the initialization values defined in the DFB editor. To retain the modified values, the S box of the variables concerned must be checked (in the DFB editor) and system bit %S94 set to 1. The public variables are then saved."},{"Title":"How to Remove or Install a Display on a ACRC1XX","UrlName":"FA169324","LastModifiedDate":"15/11/2024","products":"Uniflair Chilled Water InRow Cooling","score":1.0166666666666666,"firstpublisheddate":"29/03/2013","answer":"

                                                                                                                                            

\n\n

Issue:
This document describes how to Remove or Install a Display on a ACRC1XX. 

\n\n

Product line: 
ACRC100, ACRC101, ACRC103. 

\n\n

Environment:
All Serial Numbers.    

\n\n

Cause:  
 Install, Repair.   

\n\n

Resolution:    

\n\n

 

\n\n

 \"Remove

\n\n

 

"},{"Title":"My Back-UPS shuts down after 15 minutes on battery power while there is enough back-up time remaining.","UrlName":"FAQ000210003","LastModifiedDate":"05/03/2025","products":"Computer and Peripheral, Uninterruptible Power Supply (UPS)","score":0.8320512820512821,"firstpublisheddate":"22/07/2021","answer":"

Issue:
When utility power fails and the Back-UPS provides battery power, the Back-UPS shuts down unexpectedly after 15 minutes
even when there is enough backup time remaining.

\n

Product Line:
Only Back-UPS products with No-load Shutdown functionality.

\n

Cause / Resolution:
APC Back-UPS products with No-load Shutdown functionality enabled will shut down while operating on battery power when
the attached load is less than 15 watts.

\n

 

\n

NOTE: Please refer to the APC Back-UPS user guide for your model and check if your Back-UPS does have No-load Shutdown functionality. If the user manual does not mention this functionality, then this FAQ does not apply to your Back-UPS.

\n

 

\n

Example:
 

\n

\"No-load

\n

 

\n

In case the Back-UPS does have a No-load Shutdown functionality, you can Enable or Disable this functionality.\"Automatic

\n


Steps:
1. Ensure the Back-UPS is off. Plug it into AC power.
2. Press and hold the ON/OFF button until the LED repeatedly flashes. The unit is now in Program Mode.
3. Release the button. The LED will indicate the current setting by flashing once, twice, or three times per
second, and emitting audible beeps.
4. If the button is not pressed within five seconds, the Back-UPS will exit the Program Mode.

\n

After step 3, you can change the current No-load Shutdown and also Voltage Sensitivity setting.

\n

By pressing and releasing the ON/OFF button, you can cycle through the available settings mentioned in the table. Once you have selected the desired setting, wait for 5 seconds. The UPS will then exit Program Mode, and save the new setting (step 4).

\n

Please note: Please refer to your UPS user manual for the correct table and available settings.

\n

 

\n

 

"},{"Title":"How to Check/Change Timezone on PCNS Virtual Appliance","UrlName":"FA400467","LastModifiedDate":"10/04/2026","products":"PowerChute Network Shutdown","score":0.8166666666666667,"firstpublisheddate":"06/12/2019","answer":"

Issue: How to Check/Change Timezone on PCNS Virtual Appliance
Product Line:

\n
  • Powerchute Network Shutdown Virtual Appliance
\n

Environment:

\n
  • SFPCNS v5.2 and earlier
\n

Description:
If the time on the PCNS Webpage does not match the network timezone, it can be changed to the correct timezone

Solution:

\n
  1. Open the PCNS-V console and login as root (password is set during the initial setup)
  2. Enter command timedatectl to check the current timezone
\n

                          \"Timedatectl

\n
  1. To check the list of available timezones, enter command timedatectl list-timezones
  2. Look for the timezone required. On the end of the list, do a CTRL + C to release the prompt.
\n

                         \"timezone

\n
  1. Once you found the correct timezone, use this command timedatectl set-timezone your_time_zone.  For the example below, Pacific/Wake is selected.
\n

                        \"timezone
                        
 

"}]}" translations="{"tabs":{"popularArticles":"מאמרים נפוצים","popularVideos":"סרטי וידאו נפוצים","generalKnowledge":"מידע כללי","sections":{"popularVideosTitle":"שאלות על סרטי וידאו נפוצים","popularVideosTitleMobile":"סרטי וידאו נפוצים","generalKnowledgeTitle":"למד עוד דרך שאלות על המידע הגנרי שלנו","generalKnowledgeTitleMobile":"מידע כללי"}},"searchDocument":{"category":"סיווג מוצר","publishedDate":"פורסם ב","modifiedDate":"שונה לאחרונה ב"},"moreButton":{"labelMore":"הצג עוד","labelLess":"הצג פחות"},"Redirection":{"message":"מסמך השאלות הנפוצות שאתה מחפש כבר לא זמין. הפנינו אותך לדף הבית של השאלות הנפוצות לך. אנא השתמש בסרגל החיפוש של השאלות הנפוצות המסופק בדף הבית כדי לחפש את השאילתה שלך."}}" env="new" s-id="7226133">
How do we configure a Varlogic RT controller?

Following is a general QuickStart for basic configuration of the RT6, RT8 or RT12 controllers. For detailed explanations, please find the user manual attached to the FAQ. Wiring Wiring must be done...

How to select SSL/TLS cipher suites on Network Management Cards

Issue Users may need to adjust the list of SSL/TLS ciphers in use for NMC web access on the NMC, to comply with local security policies, changes in browser compatibility, or to reflect ever-changing...

Does Schneider Electric have a MSDS / SDS for the Samsung Li-Ion Batteries...

Issue: Request for MSDS, SDS sheets for Lithium Ion Batteries. Product line: LIBSMG95EIEC, LIBSMG95EUL, LIBSMG95GIEC, LIBSMG95GUL, LIBSMG95OIEC, LIBSMG95OUL, LIBSMG95SIEC, LIBSMG95SUL LIBSESMG17IEC,...

What do asterisks (*) represent on the Power Factor (PF) measurements...

Power meter PF measurement display may indicate undefined values as ******. This may be due to the calculation of having 0mA when the load is not drawing any current. The Power Factor when calculated...

How can I save the public variables of a DFB with PL7-PRO?

The public variables of a DFB can be modified by program or with animation tables. When reloading programs, these public variables return to the initialization values defined in the DFB editor. To...

How to Remove or Install a Display on a ACRC1XX

Issue: This document describes how to Remove or Install a Display on a ACRC1XX. Product line: ACRC100, ACRC101, ACRC103. Environment: All Serial Numbers. Cause: Install, Repair. Resolution:

My Back-UPS shuts down after 15 minutes on battery power while there is...

Issue: When utility power fails and the Back-UPS provides battery power, the Back-UPS shuts down unexpectedly after 15 minutes even when there is enough backup time remaining. Product Line: Only...

How to Check/Change Timezone on PCNS Virtual Appliance

Issue: How to Check/Change Timezone on PCNS Virtual Appliance Product Line: Powerchute Network Shutdown Virtual Appliance Environment: SFPCNS v5.2 and earlier Description: If the time on the PCNS...

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