Designer Application Becomes Unresponsive

Issue:
Designer may become unresponsive during use.

Product Line:

Power Monitoring Expert 7.2

Power Monitoring Expert 8.x

Power Monitoring Expert 9.0

Power Monitoring Expert 2020

Power Monitoring Expert 2021

Power Monitoring Expert 2022

Power Monitoring Expert 2023

Power Monitoring Expert 2024

Environment:
Designer application

Cause:
Temporary User Interface stall due to resource or process conditions.

Resolution:

• End Designer using Task Manager.
• Restart Designer and reopen the project.

Recommendation:

If you are using an older version of PME, consider upgrading to the latest version for improved protocol support and security. For assistance with integration or upgrades, contact Schneider Electric Technical Support at: pmo.support@se.com