Issue
Which devices and software support SNMP
Product Line
ION and Powerlogic Devices
ION Enterprise
Stuxtureware Power Monitoring
Struxureware Power Monitoring Expert
Environment
Setup and Protocol
Cause
Not all meters or software support the SMNP protocol
Resolution
The SNMP protocol is only supported by:
- ION7400 series meters
- ION7550 and ION7650 series meters with firmware version 350 or greater
- PM5500 series meters with firmware v2.0.1 or greater
- PM8000 series meters
- PM800 series meters with PM8ECC ethernet communication cards
- CM4000T with ECC21 ethernet communication card
- BCPME
- EGX100, EGX150 and EGX300 Ethernet Gateways (MIB II)
All other meters do not support this protocol.
SNMP Setup Documentation:
ION7400 meters: ION7400 User Manual and ION Reference Guide
ION7550 and ION7650 meters: ION7550/ION7650 User Guide and ION Reference Guide
PM8000 meters: PM8000 User Manual and ION Reference Guide
PM800 series meters with the PM8ECC Ethernet Communications card: PM8ECC SNMP Support Documentation
CM4000T with ECC21: ECC User Guide
BCPME: BCPME User Guide
EGX gateways: Is an MIB file necessary to utilize the SNMP feature available on the Ethernet Gateway (EGX), the Ethernet Communications Card (ECC) or Ethernet interface for Powerpact and Masterpact LV (IFE)?
ION Enterprise and Struxtureware Power Monitoring do not support the SNMP protocol. To read the SNMP data in ION Enterprise or SPM convert the data to Modbus or ION protocol.
