What Causes Intermittent Communication Issues with the VW3A3320 Ethernet Combo Card?

Resolution:

If intermittent communication issues occur, verify whether there are other PLCs or controllers connected to the network that are offline or not operating correctly. Devices in this condition can generate network traffic that may affect communications. Disconnect or isolate these devices and check whether communication stability improves.

Check also that communications cables are not in the same route or conduit for power cables, as this could cause interferences on the communication.

During installation, also ensure that the protective heat sticker has been removed from the Ethernet card. Leaving the sticker in place may affect proper card operation.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

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פורסם עבור: שניידר אלקטריק ישראל