PME 8.x - Failed to process your License Request file Error Code: 7189

Issue:
A customer is attempting to submit an Activation Request file through the Licensing web portal but receives the following error message.



Product Line:

Power Monitoring Expert 7.2.x

Power Monitoring Expert 8.x

Power Monitoring Expert 9.0

Power Monitoring Expert 2020

Power Monitoring Expert 2021

Power Monitoring Expert 2022

Power Monitoring Expert 2023

Power Monitoring Expert 2024

Environment:
PME License web portal

Cause:
The "ActivationRequest.xml" file has been generated with the License Manager rather than the Floating License Manager.

Resolution:
Resubmit the request using the Floating License Manager following the steps in the Web Portal activation process. FA225923

פורסם עבור: שניידר אלקטריק ישראל