Issue:
Process for resetting the NetBotz 700 Super User password for logging into the Web UI.
Product Line:
NetBotz version 5
- Rack Monitor 750
- Wall Monitor 755
Environment:
NetBotz v5.X
Resolution:
Reset a Lost Super User Password
1) Connect to the appliance with SSH or through the console port on your computer (terminal emulation). If you have issues creating a session: NetBotz 750 | How do I connect serially?
Log on with the root account user name and password, then press Shift+X and then Enter within 5 seconds of logging on. If you do not know the root password, this will also have to be reset: NetBotz 750 | Resetting a Lost Root Account Password
2) Navigate to /netbotz_app by entering the following command:
cd /netbotz_app
3) Enter the following command
./restart.sh stop startApp startClubber resetsupwd
The appliance restarts.
4) Log on to the Web UI of the appliance as the Super User (both user name and password are superuser) You will be prompted to change the password. You may also change the default password of the Super User: Web UI > Settings > Users.
NOTE: Netbotz 750/755 | Using Special Characters for Root and Superuser Password
