PME 2024- Tamper detected error. A valid software license could not be found.

Product Line
Power Monitoring Expert 2024
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Environment
License Configuration Tool
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Issue :
A valid software license could not be found.

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Proposed Solution

Solution 1:

Import the attached 3 certificates to the Trusted Root Certification Authority through the Manage Computer Certificates interface.

1. VeriSign Universal Root Certification Authority.cer
2. VeriSign Class 3 Public Primary Certification Authority - G5.cer

DigiCert Trusted Root G4.cer

Then run the below PowerShell script after getting the exported certificate in the system.

Change the path of the exported file in the following script and run it in PowerShell ISE in administrator mode.

$sst = ( Get-ChildItem -Path C:\certs\roots.sst )

$sst| Import-Certificate -CertStoreLocation Cert:\LocalMachine\Root

Solution 2:
If the previous solution fails, rebuild the certificate chain using a functioning PME system.

From this working PME system, export the three specified certificates. You can find the link below to export the trusted root certificate from the functioning machine.
http://woshub.com/updating-trusted-root-certificates-in-windows-10/

Then run the below PowerShell script in the non-working system after getting the exported certificate in the system:

Change the path of the exported file in the following script and run it in PowerShell ISE in administrator mode

$sst = ( Get-ChildItem -Path C:\certs\roots.sst )

$sst| Import-Certificate -CertStoreLocation Cert:\LocalMachine\Root

פורסם עבור: שניידר אלקטריק ישראל