Issue:
Looking for instructions for replacing the power module in APC Smart-UPS Modular Ultra 5-20kW.
Product Line:
APC Smart-UPS Modular Ultra 5-20kW
Environment:
UPS Models that begin with SRYL5K up to SRYL20K
All Serial Numbers
Cause:
Need to replace a faulty or end-of-life power module to ensure continued UPS operation.
Resolution:
To replace the power module in your APC Smart-UPS Modular Ultra 5-20kW, follow these steps:
- Release the thumb-screw, push it down or up depending on where the power module is placed.
- Pull the power module out.
- Insert the new power module all the way in.
- Secure the new power module with the thumb-screw.
For a visual guide, you can refer to the replacement video below.
If you encounter any issues or need further assistance, please get in touch with our customer care center at https://www.apc.com/us/en/support/.
