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Why no relevant information is available in Syslog.dat log file
Log information is stored in Syslog.dat when the Citect runs as a single process, but log files may have additional suffixes included in their name when running in multi-process environment, for example, an archived log file will include a timestamp (see Log File Time Stamping).

If a system uses separate processes(multi-process), a log file is appended with the component name. An example of this could be:

syslog.IOServer.Cluster1.dat

Citect SCADA log files are stored in the Windows Program Data directory, by default.

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