Data center preventive maintenance service plans are designed to provide you with best-in-class service at a predictable and cost-effective price. Choose the best proactive suited options to your unique needs, according to the degree of site criticality, physical infrastructure architecture and budgetary constraints.
Benefits
Maintain top efficiency and proactively plan adjustments
Our full-service packages help you predict possible downtime events and operate your system at peak performance. You can quickly identify power or cooling deficiencies and proactively prioritize your maintenance investments.
Our full-service packages help you predict possible downtime events and operate your system at peak performance. You can quickly identify power or cooling deficiencies and proactively prioritize your maintenance investments.
Optimize uptime while reducing OPEX
A Data Center optimization analysis will provide you with the right information to understand what operational conditions and risks you have today, as well as help at reducing Data Center OPEX and maximizing energy efficiency.
A Data Center optimization analysis will provide you with the right information to understand what operational conditions and risks you have today, as well as help at reducing Data Center OPEX and maximizing energy efficiency.
Customize Advantage Plans to your business needs
Upgrade your on-site response time to 8 or 4 hours in many locations. Add additional preventive maintenance visits for increased peace of mind. Upgrade to Advantage Max to maximize uptime and performance while reducing operating cost.
Upgrade your on-site response time to 8 or 4 hours in many locations. Add additional preventive maintenance visits for increased peace of mind. Upgrade to Advantage Max to maximize uptime and performance while reducing operating cost.
Features
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EcoStruxure™ Asset Advisor *
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Advantage Plus
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Advantage Prime
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Advantage Ultra
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Technical Support | Yes | Yes | Yes | |
Customer Portal (**) | Yes | Yes | Yes | |
24/7/365 Remote Monitoring by Connected Services Hub | Yes | Upgrade | Upgrade | Upgrade |
Guaranted Next Business Day Onsite Response (***) | Yes | Yes | Yes | |
Annual Preventive Maintenance Visit (Secure Power=1 visit; Cooling=2 visits) | Yes | Yes | Yes | |
Priority Access to the Supply Chain | Yes | Yes | Yes | |
Labor and Travel | Yes | Yes | ||
Parts (****) | Discounted rates | Discounted rates | Yes | |
Asset Capacity Trending Report, Asset Management Plan | Advantage Max Option | Advantage Max Option | Advantage Max Option | |
Data Center Health Check | Advantage Max Option | Advantage Max Option | Advantage Max Option |
* EcoStruxure Asset Advisor is not available in all regions or on all products. See your Service Sales Representative for details.
** myFieldServices is a web-based application that provides access to the asset and service contract information. Geographical restrictions on availability.
*** Upgrades to 8-hour or 4-hour onsite response time and upgrade to 24 x 7 Preventive Maintenance Service may be selected where available.
**** Batteries not included.
** myFieldServices is a web-based application that provides access to the asset and service contract information. Geographical restrictions on availability.
*** Upgrades to 8-hour or 4-hour onsite response time and upgrade to 24 x 7 Preventive Maintenance Service may be selected where available.
**** Batteries not included.