{}

브랜드

Impact-Company-Logo-English Black-01-177x54

슈나이더 일렉트릭 코리아 웹사이트에 방문해 주셔서 감사합니다.

슈나이더 일렉트릭 코리아 웹사이트 방문자 분들 모두 환영합니다.
FAQ 검색
Error thrown while activating Power Monitoring Expert license "Request includes activation IDs for a parent license and an update license that cannot be processed together in a single request"

Issue:
When attempting to activate a Power Monitoring Expert license using the Floating License Manager, there is an error thrown indicating "Request includes activation IDs for a parent license and an update license that cannot be processed together in a single request"

Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.0

Environment:
Power Monitoring Expert Software Configuration

Cause:
This is a screen capture of the error that will be seen:

License Request File denied

This is because the Activation IDs included in the license request contain an activation ID for the PME base license as well as for a Segment Edition (Buildings, Data Center, and HealthCare) Cross Grade license.

Resolution:
This is an example of two activation IDs that will be included in the Entitlement Certificate that can cause this error:

Activation ID: A-LN26-####-####
Description: PME-STD Base

Activation ID: A-4B8L-####-####
Description: DC Base Cross Grade

When trying to license a Segment Edition, we only require the Segment ID. In order to resolve this error, license the activation IDs again without including the PME-STD Base activation ID.

슈나이더 일렉트릭 Korea

자세히 알아보기
제품군
유용한 문서
자세히 알아보기
제품군