Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Error generated when running the "ION_Diag" diagnostics tool

Issue
When running the ION_Diag diagnostics program, the following error is generated referring to MinDate and MaxDate properties and the program will not run.



ion_Diag

Run-time error '35773':
A date was specified that does not fail within the MinDate and MaxDate properties.

Product Line
ION Enterprise 5.5, 5.6
ION Enterprise 6.0.x

Cause
The error is a result of the transition to the year 2011. The Visual Basic form defines a MaxDate property for the date range desired for the system log which was set to 12/31/2010.

Resolution
Download and extract the attached version of ION_Diag and transfer it to the ION server.
Run the new version of ION_Diag.exe.

Schneider Electric Macedonia

Attachment(s)
ION_Diag.zip [55.57 KB]
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more

Need help?

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings