Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Why would the ATV Altivar drive reset back to a factory default when you plug in the CANopen network cable?

Issue:
Altivar drives are resetting back to a factory default when you plug in the CANopen network cable.

Product Line:
Altivar ATV31, ATV312, ATV61, ATV71, ATV32

Environment:
All with CANopen network

Cause:
The drive configuration is reset back to factory default.

Resolution:
1.) Verify that the PLC is not communicating to the command word CMI address 8504.  Setting Bit 0 to 1 will reset the drive back to a factory default.
2.) Verify that the Bootup Procedure Configuration in the PLC does not have "Restore all parameters" selected. Make sure this is NOT selected.

Schneider Electric Macedonia

Attachment(s)
ATV32_cnM340_01.pdf [117.57 KB]
Canopen h507694_0.pdf [41.98 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings