Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Power Monitoring Expert - I have an ION 7650v410 or ION8800 v362 framework and cannot use this meter in the EN50160:2010 report

Issue

In PME8.x, When I try to run the EN50160:2010 report and include an ION 7650 meter with the v410 framework there is a message saying:

Source <meter name> does not support the EN50160:2010 Standard. Remove it from the report and run again.

In PME2020/PME2020 CU1/PME2020 CU2, the same happens when trying to run the EN50160:2010 report and include an ION 8800 meter with the v362 framework (or higher)

Product

PME 8.x

PME 2020

Environment

ION 8800 meters with the v362 framework (or higher)

ION7650 v410

PME2020

PME2020 CU1

PME2020 CU2

Cause

This is happening because the CFG_ItemValue table in ION_Network does not include this new framework in the list of frameworks that support the EN50160 report.

Resolution

To correct this, run the following SQL statement to update CFG_ItemValue.

The store procedure call that the installer executes is the following. It can be adapted to insert the above list of frameworks. (Example below is adding template: 7650_FAC-PQ_V4.1.0.0.1)

*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure. *

USE ION_Network

EXEC [spCFG_AppendToItemValueByName] 'EN50160_V2010_Frameworks', '7650_FAC-PQ_V4.1.0.0.1', '·'

Additional Notes

In PME2020, it is recommended to deploy the latest CU.

For PME2020 CU2 (and earlier versions). The issue has been reported as a bug, The PME 9.0/2020 bugs will be reviewed by the triage committee and may be included in a future CU for those releases if deemed critical enough. (This resolution will be updated to reflect the new information)

The following have been identified as missing as part of the bug entries. There may be more missing as time progresses and the FW groups release more framework versions.

8650A_FAC_V4.3.0.0.1

8650B_FAC_V4.3.0.0.1

8800A_FAC_61850_V3.7.0.0.0

8800A_FAC_V3.7.0.0.0

8800B_FAC_61850_V3.7.0.0.0

8800B_FAC_V3.7.0.0.0

Schneider Electric Macedonia

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings