Why is Ecoreach refusing my changes to Protection settings? | Schneider Electric Macedonia

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Why is Ecoreach refusing my changes to Protection settings?

Issue: When connected through Ecoreach to the Micrologic X Control Unit, it is not possible to modify the protection settings through Ecoreach.

Product Line: Ecoreach, Masterpact MTZ.

Cause: Ecoreach cannot change the Protection settings of the Micrologic X Control Unit if the ability to Change Protection Settings Remotely has been disabled on the Micrologic X Control Unit itself.

Resolution: To change protection settings remotely, please enable Remote Protection Setting via the Control Unit's onboard screen (Configuration > General > Lock Protection > External Access > Protection Change > Allow).

Released for: Schneider Electric Macedonia

Published on:1/11/2018Last Modified on:9/29/2021

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