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How to boot into safe mode on HMIG5U/HMIG5U2

Issue:
Looking for instructions on how to start the HMIG5U/HMIG5U2 in Safe Mode

Product Line:
HMIG5U, HMIG5U2

Resolution:
To boot into safe mode on a HMIG5U or HMIG5U2, you must first uninstall the Sagem Morpho Smart USB driver first from the control panel. Once you have done so, reboot the HMIG5U/HMIG5U2 and continuously press the F8 key on a USB Keyboard connected to the HMI.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

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