Our Brands

0 item count of documents is
Impact-Company-Logo-English Black-01-177x54
My Products Item count in cart is 0 My Documents Item count in cart is 0
Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Support
Search FAQs
FA386447
How can we help you today?
What is the recommended network configuration to upgrade Smartlink and PowerTag Link with EPC ?
Smartlink and PowerTag Link can only be upgraded with EcoStruxure Power Commission (EPC).

Avoid to upgrade Smartlink or PowerTag Link gateway through a network configuration using routers. The Firmware upgrade process may fail if you are using this configuration.

Best architecture to upgrade your Smartlink SI-D, SI-B or PowerTag Link is to be connected in Ethernet point to point.
If you cannot be connected in point to point, ensure you have only one Ethernet Switch between your Smartlink / PowerTag Link and EPC.

Released for: Schneider Electric Macedonia
Explore more
Range:
Ecoreach
Acti9 Smartlink SI B
Acti9 Smartlink SI D
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
Ecoreach
Acti9 Smartlink SI B
Acti9 Smartlink SI D

Need help?

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings