Issue:
NetBotz 200 and 250 does not discover when choosing the NetBotz discovery option within StruxureWare Data Center Expert.

Product Line
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)
StruxureWare Central (SWC)
InfraStruXure Central (ISXC)
NetBotz 200 Series (NBRK0200 & NBRK0250)

Environment:
StruxureWare Data Center Expert (all versions)
NetBotz 200 Series Appliance (all firmware versions)

Cause:
The NetBotz 200 and 250 are based on technology from the APC Network Management cards, and use SNMPv1 or SNMPv3 to communicate to DCE. The NetBotz 300, 400, and 500 series units use different hardware and software and are discovered using the NetBotz Appliance (HTTP or HTTPS) within DCE, based on their individual configuration.

Resolution:

See additional knowledge bases for discovering different other types of devices:
- Video: Data Center Expert | Device Discovery for APC Devices using SNMPv1
- Data Center Expert | Device Discovery for APC Devices using SNMPv3
- Data Center Expert | Discovering a NetBotz 300-500 Series Appliance
- Data Center Expert | Discovering a NetBotz 700 Series Appliance
- Data Center Expert | Discovering a ModbusTCP device
- Video: Data Center Expert | Device Discovery for Third-Party Devices using SNMP
- BACnet is currently not supported

To discover a NetBotz 200 series appliance using SNMPv1, follow the steps in knowledge base Video: Data Center Expert | Device Discovery for APC Devices using SNMPv1

To discover a NetBotz 200 series appliance using SNMPv3, follow the steps in knowledge base Data Center Expert | Device Discovery for APC Devices using SNMPv3 .

Released for:Schneider Electric Malaysia