Issue
License Manager web portal login page does not recognize the Schneider Electric user after registering the username and password.
Product Line
Unity Dif, Unity Loader
Environment
Windows 7 Professional, Unity Dif, Unity Loader
Resolution
If you are a Schneider Electric employee and try to activate the license for Unity, Unity Dif or Unity Loader using the License Manager web portal, the following login web page could appear. If you use a username and password which you register on the Licnese Manager web portal, it could also reject the login.
This is the Customer Self Service Portal for the FNO Verification which is accessible only in the Schneider Electric corporate network. It is for use by Schneider Electric personel only.
The reason why the login is getting rejected is because either:
License Manager web portal login page does not recognize the Schneider Electric user after registering the username and password.
Product Line
Unity Dif, Unity Loader
Environment
Windows 7 Professional, Unity Dif, Unity Loader
Resolution
If you are a Schneider Electric employee and try to activate the license for Unity, Unity Dif or Unity Loader using the License Manager web portal, the following login web page could appear. If you use a username and password which you register on the Licnese Manager web portal, it could also reject the login.
This is the Customer Self Service Portal for the FNO Verification which is accessible only in the Schneider Electric corporate network. It is for use by Schneider Electric personel only.
The reason why the login is getting rejected is because either:
- The E-mail address used to register the username is not an official Schneider Electric E-mail address
- The PC is not connected to the corporate network.
Released for:Schneider Electric Malaysia
