Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Unable to change parameters due to a version change of SFT2841.

The reason why you cannot change parameter settings is because you are receiving a version mismatch. The sepam device is still using a sft2841 v.9 parameter setting, but you are attempting to connect with the new sft v10 software.

In other words, this issue can arise if the Sepam relay was originally programmed using an older version of SFT2841 compared to the version that you are presently using.

In order to fix this issue:

1) Connect cable of Front face Sepam w/ PC
2) Load SFT2841 v10 and connect to front face
3) Click on sepam -> unload (sepam ->pc)
3) Save this file (File will be saved in new v10 format)
4) Click on sepam -> load (pc->sepam)

The file will be loaded back into the sepam device. Now you can change parameter settings without any difficulty.

Schneider Electric New Zealand

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings